Received a text from NHS Lothian?

What happens when you receive the text message?

  1. You will receive a text message to your mobile phone with an invitation to view your letter – it will come from ‘NHS Lothian ‘ and say ‘
    This is an important digital letter from NHS Lothian with information about your care. Please log in to the following link with PIN xxxx and your Date of Birth on your smartphone, tablet, laptop or PC. Thank you [——–PortalLink——–]
  2. When you enter the Patient Portal, put in your date of birth and unique four-digit PIN from the text message. This will take you to your letter.
  3. You can download the letter and/or add the appointment/admission to your own calendar. It’s quick, easy, safe and secure and should the digital letter not be opened within 48 hours the system will automatically print and post a copy out to your address.

Page last reviewed: 04 September 2025
Page created: 04 September 2025