Everyone aged 16 and over is now eligible for vaccination.

Vaccine drop-in clinics

All mainland health boards are offering coronavirus (COVID-19) vaccine drop-in services as the vaccination programme has nearly completed first doses for all adults in Scotland.

If you are aged 16 or over, you can attend a drop-in clinic.

More about Vaccine drop-in clinics

NHS NearMe Video Consultation 

 Patient Leaflet

Prescriptions

We are no longer accepting requests for prescriptions over the telephone and ask that patients request their prescription online via our new online service or by posting requests through the post box at the front door. Please note this website for ordering prescriptions will close on Friday 27th November 2020. For more information please visit the prescription section of this website.

IMPORTANT NOTICE - CORONAVIRUS

PLEASE DO NOT ATTEND THE PRACTICE WITHOUT PRIOR AGREEMENT FROM A MEMBER OF OUR CLINICAL TEAM

We are here!  As many of you will know, due to the current Coronavirus pandemic, we are assessing everyone by telephone, before they come to the surgery.  However, we want to reassure you that we are still here to help with any health concerns.  We will phone you in the first instance and then determine whether or not you need to be seen in the surgery or whether we can issue a prescription for treatment and send it directly to your pharmacy of choice.  Please do not suffer in silence at home.

We have a post box to the left of the front door to allow patients to drop off letters. 

Prescription requests should be requested online or posted through the post box.

Please visit www.nhsinform.co.uk for general information and a self help guide.

NHS24 are dealing with all Coronavirus enquiries. You can contact them by telephoning 111 even during normal practice opening hours.

We would like to thank all our patients for their understanding during this challenging time.

Online Services- Prescriptions

We now offer our patients a new service which allows you to order your prescriptions online from our dedicated 'Vision Online Services' (VOS) website.  Please download an 'Online Services' registration form here or collect from the surgery.  We ask that you post the completed registration form through our post box. We will then call you to confirm your details. 

We would encourage all patients to sign up to VOS as soon as possible as this webpage for ordering prescriptions will close on Friday 27th November 2020. 

Please ask our Receptionists if you have any questions about this service.

Patient Information Leaflet

New Service CTACS ....

https://vimeo.com/387680081

CTAC Poster

CTAC Patient Information Leaflet

Signposting

When you call to make an appointment the receptionist will ask you for a brief reason why you feel you need to be seen to enable them to direct you to the quickest and best way to meeting your needs.

There are many health problems which do not need a doctor or nurse and can be dealt with by another health professional (as detailed below)

Reception staff, like all members of the practice team, are bound by confidentiality. Any information given by you is treated as strictly confidential.

Providing this information will help us to help you

Thank you for your support

Dr Smith, Morrison, Wilson and West

"Why does the receptionist need to ask what's wrong with me?"